Residents of Aurora can now bring their liquid-damaged devices back from the dead. Revive Electronics, LLC, announced the rollout of its Redux drying technology in more than 900 A Wireless stores, including its Aurora location at 2012 South Elliott. Headquartered in both Eden Prairie, Minn. and Greenville, N.C., A Wireless is the largest independent selling agent for Verizon.
Redux removes moisture from wet cell phones, tablets and wearables, returning most devices to working condition when necessary precautions are taken. The revive process has been successful in recovering devices damaged by many perils, including toilet water, soapy washing machines, puddles, mud, tomato soup, beer, wine and more. Redux can also recover liquid-damaged smartwatches, fitness monitors, hearing aids, tablets, Bluetooth headsets and more.
“We are excited to partner with Revive Electronics and offer the Redux technology to our customers,” said John Stratton, CEO of A Wireless. “This partnership not only allows us to save our customers money by eliminating the cost to replace entire devices, but also enables them to recover their data, and save potentially irreplaceable information, such as contacts, photos, videos and more.”
Redux customers pay a non-refundable diagnostic fee of $10 to attempt the revival process. The cost for a successful recovery of a basic phone or a data device is $50, while a smartphone, tablet or wearable is $90. A discount is provided to customers who have a monthly device insurance offered by the wireless service provider.
For customers who want a more proactive approach, Redux is available through a discounted membership program for $29.99. Each membership provides two dry attempts for up to 24 months at no additional cost and offers a limited money back guarantee on the recovery outcome.
"Most people think their phone is fried when it gets wet, and that’s not always the case,” said Reuben Zielinski, co-founder of Redux. “Redux removes 100 percent of the moisture from wet electronics, allowing many mobile device users to recover their hardware investment and precious data.”
To help obtain a successful recovery, customers are encouraged not to plug the device in, turn it off immediately and remove the battery, if possible. For devices in which users cannot remove the battery, the battery’s state of charge may play a factor in the phone’s ability to be revived. The drying process typically takes less than one hour.
Redux was inspired when co-founder Joel Trusty’s wife subjected her cell phone to a full cycle in the washing machine and was devastated that not only was the phone ruined, but all the data, contact information, photos and videos were lost. With a background in manufacturing, Trusty had an idea for how to save his wife’s phone and knew that his friend and neighbor, Zielinski, an ex-IBM employee, had the equipment to put his idea into practice. Together, they fixed the phone, and within one week created the first Redux model.
Redux is currently available in more than 1,600 Verizon indirect retail locations nationwide.